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Naked Yoga

Los Angeles

HELP PAGE

CLASSES
—Cancel a Class Reservation
—Class Descriptions
—Expiration Dates
—Feedback
—General Information
—Location
—Payment Methods
—Prices
—Problem in a Class
—Reactivate Unused Classes From an Expired Series
—Reserve a Class
—Schedule

CONTACT INFO
—Change Your Email Address
—Change Your Phone Number
—Contact Us

MEMBER NUMBERS
—Forgot Member Number
—Member Number Doesn't Work
—Never Received Member Number

MEMBERSHIP
—Joining Naked Yoga Los Angeles
—Membership Requirements
—Photos, Uploading
—Prices
—Scholarships
—Unsubscribe/Cancel Membership

PRIVATE SESSIONS
—Prices
—Setting Up a Session







CLASSES

CANCEL A CLASS RESERVATION
CLASS DESCRIPTIONS
  • Go to www.NakedYoga.net
  • Click "Sign In."
  • Click "View Schedule / Make Reservation."
  • Scroll down to the calendar.
  • Find the class you're interested in and click on it.

EXPIRATION DATES
  • Single class ($20) - 60 days
  • 5 class series ($90) - 60 days
  • 10 class series ($160) - 60 days
  • 15 class series ($225) - 90 days
  • 20 class series ($280) - 90 days
  • To extend an expiration date, Reactivate Unused Classes From an Expired Series below.

FEEDBACK
  • To send feedback about a class you attended, or about the group in general, please go to www.NakedYoga.net
  • Click "Sign In."
  • Click "Feedback / Survey."

GENERAL INFORMATION
LOCATION
  • Classes take place in private studios in Hollywood and West Hollywood.
  • Exact addresses are displayed in the Members Only section of the site.
  • To see exact addresses of classes:
  • Coming soon – Orange County!

PAYMENT METHODS
  • Online payments preferred:
    • Please pay online for a class series or a single class when you reserve.
    • Visa and Mastercard accepted for online payments.
    • Please go to www.NakedYoga.net, click "Sign In," then "Contact Us" (or write to yoga@whexclub.net) if you ever have a problem with our services, or feel that your account has been charged in error.
    • Fraudulent credit card activity, refusal to pay a charge, disputing credit card charges without a good faith attempt to first resolve the problem with us directly, or any other activity that results in a "chargeback" will incur a fee of $75 per incident and may result in termination of your membership.

  • Paying at the studio:
    • Single classes - CASH ONLY!
    • We do not take credit cards at the studio this time.
    • $5 service fee for paying at the studio. Pay online to avoid this fee.
    • Minimum amount to pay by check is $95 ($90 for a class series + $5 service fee. See prices below for other series prices.)
    • Returned checks incur a $35 fee.

  • Payments by mail:
    • Make check payable to "West Hollywood Exercise Club."
    • Minimum check amount is $90. See prices below for other series prices.
    • Please write your name and membership number on the check.
    • We will try to credit payments within a week, but please allow up to two weeks for payments sent by mail to be credited to your account.
    • Returned checks incur a $35 fee
    • Please mail to:
      • West Hollywood Exercise Club
      • c/o Roth
      • 8033 Sunset Blvd #222
      • Los Angeles CA 90046

PRICES
  • Single class - $20
  • 5 classes - $90 ($18/class)
  • 10 classes - $160 ($16/class)
  • 15 classes - $225 ($15/class)
  • 20 classes - $280 ($14/class)
  • $5 for mat rental (if you don't bring your own)
  • $5 Pay-At-The-Door fee for paying at the door. Pay online to avoid this fee.

PROBLEM IN A CLASS
  • Go to www.NakedYoga.net
  • Click "Sign In."
  • Click "Feedback / Survey"
  • Enter Teacher, Day/Time and Date in Question #1.
  • Describe the problem in Question #16 (comments).
  • Click "Submit Feedback."
  • We will do our best to rectify the situation.

REACTIVATE UNUSED CLASSES FROM AN EXPIRED SERIES
  • Unused classes from an expired series may be reactivated if:
    • Expired series was purchased less than 6 months ago.
    • Member purchases a new series.
    • Member is in good standing with no outstanding No Show or Cancellation Fees.
  • To reactivate classes:
    • Check your credit card statement to confirm that expired series was purchased less than 6 months ago.
    • Go to www.NakedYoga.net
    • Click "Sign In."
    • If your Personal Home Page indicates that you owe any Cancellation and/or No Show Fees, click "Pay For a Cancellation or No Show Fee."
    • Follow the prompts to pay the outstanding fees.
    • After returning to your Personal Home Page, Click "View Schedule / Make Reservation."
    • Scroll down to the calendar.
    • Find the class you're interested in and click on it.
    • Click "Reserve This Class."
    • Click "Pay Online."
    • Click the new series you wish to purchase. Note: If you purchase a series of lesser value than the expired series, all classes may be deducted at the per class rate of your new series, resulting in fewer classes credited.
    • Follow the remaining prompts to purchase the new series.
    • After returning to your Personal Home Page, click "Contact Us."
    • Write us a short note requesting reactivation of the expired classes.

RESERVE A CLASS
  • Go to www.NakedYoga.net
  • Click "Sign In."
  • Click "View Schedule / Make Reservation."
  • Scroll down to the calendar.
  • Find the class you're interested in and click on it.
  • Click "Reserve this Class."

SCHEDULE
  • Go to www.NakedYoga.net
  • Click "Sign In."
  • Click "View Schedule / Make Reservation."
  • You must be a member to view the schedule. If you are not a member, click here and fill out our questionnaire.


CONTACT INFO

CHANGE YOUR EMAIL ADDRESS
  • Go to www.NakedYoga.net
  • Click "Sign In."
  • Click "Update Email, Phone, Zip Code, etc."
  • Click "Update Email Address"
  • Enter your new email address in the two spaces provided.
  • Click "Update Email Address."

CHANGE YOUR PHONE NUMBER
  • Go to www.NakedYoga.net
  • Click "Sign In."
  • Click "Update Email, Phone, Zip Code, etc."
  • Enter your new phone number(s).
  • Click "Update Profile."

CONTACT US

MEMBER NUMBERS

FORGOT MEMBER NUMBER
MEMBER NUMBER DOESN'T WORK
  • Be sure that you are using the email address that you registered with us.
  • If your email address has changed, try Signing In with the old email address. Then click "Update Email, Phone, Zip Code, etc." to give us your new email address.
  • Sometimes the system "hiccups"—the server slows down or is in the process of rebooting. Please try again in 15 minutes.
  • Memberships may be deactivated after 6 months of non-participation. If this is the case, please Contact Us to request reactivation.

NEVER RECEIVED MEMBER NUMBER
  • In almost all cases, this occurs because you failed to add yoga@whexclub.net to your Safe List or Address Book.
  • Check your spam folder for mail from yoga@whexclub.net
  • New memberships may take up to 2 weeks to process. Please be patient.
  • After putting yoga@wheclub.net in your address book, click "Sign In" and then "Forgot your membership number?" If your membership has been processed, your member number will be emailed to you.


MEMBERSHIP

JOINING NAKED YOGA LOS ANGELES
MEMBERSHIP REQUIREMENTS
PHOTOS, UPLOADING
  • Click www.NakedYoga.net
  • Click "Sign In."
  • Click "Upload Photos."
  • Click "Browse."
  • Find the photo you want to upload on your hard drive.
  • Double click on the photo's file name.
  • Click "Upload."
  • You may upload up to three photos.

PRICES
  • Membership is free.
  • We don't require a credit card number to join.
  • See "Prices" above for class prices.

SCHOLARSHIPS
  • We can sometimes provide scholarship prices for those who do not have enough money to attend as often as they'd like.
  • You must attend at least one class at our regular price in order to apply for scholarship prices.
  • If you've attended at least one class and would like to apply for scholarship prices, please go to www.NakedYoga.net
  • Click "Sign In."
  • Click "Contact Us."
  • Write us a note describing your financial situation and how much you can pay per class.

UNSUBSCRIBE/CANCEL MEMBERSHIP

PRIVATE SESSIONS

PRICES
  • $150 – 1 session / 1 person
  • $200 – 1 session / 2 to 4 people
  • $625 – 5 sessions / 1 person, paid in advance ($125/session)
  • $1,000 – 10 sessions / 1 person, paid in advance ($100/session)
  • $1,500 – 20 sessions / 1 person, paid in advance ($ 75/session)

SETTING UP A SESSION













All text and images on all pages of www.NakedYoga.net and www.whexclub.net are protected by copyright and are either owned by the West Hollywood Exercise Club or used by permission. Reproduction of any portion of this website, or use of any materials on this site, in any form, and by any means is prohibited without prior written authorization from the West Hollywood Exercise Club.
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